HOK BRIDE Terms & Conditions

By purchasing HOK Bride Gown I agree to the sales order agreement. My purchase is my electronic signature agreement and date. I acknowledge all sales are final. 

SALES ORDERS

Cardmember acknowledges receipt of goods and/or services in the amount of the total shown hereon and agrees to perform the obligations set forth by the
cardmember's agreement with the issuer. All sales are final. No refunds or exchanges.


I agree with the designer, style, color and size for each item ordered. I understand that custom measurements and/or custom length may not be exact. I understand that dye lots may vary from swatches.
Deposits only allowed when no specials or discounts are given. I understand that there is a 60% deposit on the full retail price required on wedding gowns prior to
ordering. All other items require payment in full. The balance is due within 20 calendar days upon receipt of the dress at our store Late payments will incur an interest charge at the rate of 3% on any balances. Interest is charged on a per month basis, billable and payable at the first day of each month and will not be pro-rated. Dresses must be picked up from Your Bridal Shop within 20 calendar days upon receipt of the dress at our store Customer will be notified by phone, mail or e-mail. Pickup exceptions only allowed when Storage Agreement is purchased for an additional fee (see Storage Agreement details). I further understand that payments are forfeited in case the event is cancelled, without exception.

I understand that when purchasing a floor sample item or take home today dress, it is sold in 'as is' condition. The cost of any fixing and cleaning will be my responsibility.

o I understand that alterations to the merchandise may be necessary and that alterations will incur a separate charge. I further understand that I will not hold Your Bridal Shop liable for any alteration inaccuracies or errors. Dresses must be paid in full at a minimum of 24 hours prior to any alterations.

o I understand that should the event be cancelled, I am responsible for providing timely notice to Your Bridal Shop. I will be responsible for full payment of all merchandise ordered and bought out of stock within 20
calendar days of such cancellation. ALL merchandise must be picked up within 20 calendar days of notification. Items not picked up by this date are
considered abandoned and will become the property of Your Bridal Shop, in which case all payments made will be forfeited. No Exceptions. I will notify Your Bridal Shop if someone other than the customer on this form will be picking up my items BEFORE they arrive to pick them up.

o I understand that all sales are final and are neither returnable nor exchangeable. No Exceptions. I have read and understand all Your Bridal Shop Store Policies and agree to the terms and conditions therein.